ISO 9001:2000 CERTIFICATION |
Appendix Sonovision-ITEP, a technical documentation solutions
provider, announced on August 1st, 2005 that it has achieved ISO 9001:2000
certification from BSI, Inc., a quality management systems
registrar.
The ISO 9000:2000 standards, released in December 2000 as the successor
to ISO 9000:1994, is an internationally recognized quality management system
standard developed by the International Organization for Standardization
(ISO). To be certified to the standard, companies must implement a quality
management system. (QMS) The system must embrace the activities of the
company from staff training to taking instruction from a customer. Quality
management must also include the design and development of products, the
purchasing of materials or services, the delivery of the final product(s)
and all services. This is done using Plan-Do-Check-Act principles and
Process Management, demonstrating the steps taken to provide customers the
services pledged by Appendix Sonovision-ITEP. Certification to ISO 9001:2000
reinforces to customers through an independent third-party, that Appendix
Sonovision-ITEP operates a QMS in accordance with the standard.
"Appendix Sonovision-ITEP has always been committed to total quality
management to ensure we deliver the best possible products and services to
our customers. To meet and exceed the expectations of our clients is our
number one priority" stated Rick Temelini, Appendix Sonovision-ITEP
President. "We are proud to be certified to ISO 9001:2000. This demonstrates
that our focus remains on quality, world-class performance, and continuously
monitoring our business operations to ensure that we deliver on the promises
we make to our customers and employees."
Appendix Sonovision-ITEP began its registration process in July of 2004.
As part of the ISO 9000 process, BSI performed on-site assessments, examined
all documented procedures and audited the overall operations. To determine
continued compliance with ISO 9001:2000, BSI will periodically conduct
routine surveillance audits of Appendix Sonovision-ITEP business operations.
“The development of a quality management system was an incredible
undertaking," stated Ralph Robinson, Appendix Sonovision-ITEP’s Quality
Manager. “Everyone laboured diligently to document their processes, while
some performed internal audits to ensure conformance. We are very proud to
have gained certification. Now with formal documentation and the use of ISO
9001:2000 as an extra set of eyes, we will be able to improve quality while
remaining at the cutting edge of our industry.”
About BSI, Inc.
BSI is the world's leading quality management systems registrar. Founded
in 1901, BSI has issued more than 35,500 registration clients in over 90
countries. More than 112 'Global 500' companies have chosen BSI as their
preferred ISO 9000, QS-9000, ISO 14000, TickIT, or EMAS registrar. BSI's
registration experience covers virtually every industrial and commercial
sector (i.e. automotive, aerospace, chemical and allied processes,
IT/software, service). BSI's other services include standards facilitation,
training, product certification, product testing, and CE Marking.
To serve its customers in North America, BSI, Inc. was established in
1991 and is headquartered in Reston, Virginia, with nine offices throughout
the U.S., four in Canada, and two in Mexico to serve the North American
market. BSI is truly a pioneering organization. It was the world's first
national standards body, and a founding member of the International
Organization for Standardization (ISO). BSI facilitated and published the
first commercial standards to address quality management systems,
environmental management systems, occupational health and safety management
systems, project management and information security management.
About Appendix Sonovision-ITEP
Since 1989 Appendix Sonovision-ITEP has been focused exclusively on the
design, production and translation of technical documentation for the
Aerospace, Defence and Commercial manufacturing industries. With remarkable
growth, Appendix Sonovision-ITEP has established offices in Ottawa (head
office), Edmonton and Montreal. Appendix Sonovision-ITEP offers a full line
of services associated with the production of technical manuals and has many
years of experience managing large documentation programs for fortune 100
companies. Our signature is the combination of new technology, highly
qualified staff and a total quality management system.
Contacts:
Rick Temelini, President, Appendix Sonovision-ITEP 613-234-4849 ext.
236
US. 602-953-7613
Bill Pope, Sales and Marketing Manager, Appendix Sonovision-ITEP 613-234-4849 ext. 235 US. 602-953-7613
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